Customer Support Specialist - Norwegian Speaker (Remote)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We are building a Norwegian-speaking team in Athens, and we want people who enjoy helping others. Start date: 24 November 2026.

Colleagues share tips and approaches often, so you are never working through a difficult case alone. You will learn the product quickly, and your knowledge will grow with every case you handle.

Your Responsibilities:

• Recognise when a case needs escalating and hand it over with complete notes
• Support new colleagues by sharing practical tips from your cases
• Use internal knowledge articles to check answers before you respond
• Keep customers informed about timescales and next steps

Requirements:

• Fluent Norwegian
• Good English for internal tools and written documentation
• Patience and a helpful manner, even in difficult conversations
• Previous customer-facing experience is an advantage, though not required
• Basic computer skills and confidence with web-based tools
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Send your application through the button on this page, and we will contact you about what happens next.