Customer Service - German Speaker | Porto, Portugal

We're working with an employer in Porto to fill a Customer Service position for their German market.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Contribute to a supportive, collaborative team environment
• Flag recurring issues so they can be addressed at the source
• Follow up on open cases rather than letting them sit
• Stay calm and clear with customers even when they're frustrated

What we're looking for:

• Comfortable communicating in German at a professional level
• Some prior customer-facing experience is a plus, though not essential
• Fluent German, written and spoken
• Solid working English alongside your German

Details:

• Work model: On-Site

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Get in touch by applying - we're moving on this one at a steady pace.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.