Customer Success Specialist - Portuguese Speaker | Sofia, Bulgaria

Fluent in Portuguese? A team in Sofia is looking for their next Customer Success Specialist.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Respond to customer questions across phone, chat, and/or email
• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source
• Resolve issues efficiently without cutting corners on quality

What we're looking for:

• Able to stay organized when handling multiple cases at once
• Comfortable in a fast-moving, customer-facing role
• Clear, professional communication style, written and verbal
• Right to work in the country without sponsorship required

Details:

• Work model: Hybrid

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Sound like you? Send your application through and we'll take it from there.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.