About the job Dutch Speakers — Live, Work & Thrive in Sunny Lisbon!
Are you a Dutch speaker ready to launch your career in one of Europe's most exciting cities? We are hiring Dutch-speaking Customer Support Advisors for a full-time, on-site or hybrid role in Lisbon, Portugal. This is an entry-level opportunity with full training provided — no prior experience required.
You will join a large, international customer service team supporting a globally recognized brand, with real opportunities to grow, a signing bonus on joining, and a relocation package designed to make your move seamless.
Your Responsibilities
As a Customer Support Advisor, you will handle inbound contacts from Dutch-speaking users via chat, email, and phone. You will resolve account queries, technical issues, and general support requests, escalate complex cases to the appropriate teams, and contribute to a high-quality, user-first support experience.
Your Profile
- Native or fluent Dutch speaker (C1/C2)
- English proficiency at B1 level or above
- Strong communication and interpersonal skills
- Customer-oriented mindset with a positive attitude
- EU citizenship or valid Portuguese residency
- No prior experience required — junior profiles welcome
What We Offer
- Signing bonus upon contract start
- Relocation support: flight and accommodation assistance
- On-site or hybrid working model in Lisbon
- Private health insurance
- Free Portuguese language classes
- Performance bonus scheme
- Full paid training and onboarding
- Career development and internal mobility within a global BPO
Why Lisbon?
Lisbon is consistently ranked among the best cities in Europe for young professionals. With over 300 days of sunshine per year, a low cost of living compared to other European capitals, a vibrant international community, world-class food, and easy access to beaches and nature — Lisbon offers a quality of life that is genuinely hard to beat. From the historic neighbourhoods of Alfama and Bairro Alto to the surf beaches of Cascais and Sintra's fairy-tale palaces, life outside the office is just as rewarding as the career opportunity itself.
Key Details
- Location: Lisbon, Portugal
- Work model: On-site / Hybrid
- Contract type: Full-time, permanent
- Start date: Immediate / Rolling intake
- Languages required: Dutch (C1/C2) + English (B1+)
- Experience level: Entry level / Junior
- Industry: BPO / Customer Service / Tech Support
- Relocation: Yes — package included
- Signing bonus: Yes
Interested? Send your CV in english or dutch
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