Customer Service Representative (French)

Job Title: Customer Service Representative (French)
Location: Braga, Portugal (On-site)
Start Date: 18 September 2025

About the Role

We are hiring French-speaking Customer Service Representatives to join our team in Braga. You will be the first point of contact for customers, assisting them with inquiries, providing clear solutions, and ensuring a positive service experience.

Key Responsibilities

• Handle customer inquiries in French (no English required).

• Assist customers with credit-related services in a professional and friendly manner.

• Provide clear, accurate, and timely responses via phone, email, or chat.

• Ensure customer satisfaction and maintain service quality standards.

• Work in a team-oriented environment with rotational schedules.

Requirements

• Native or fluent in French.

• No English is required for this position.

• Strong communication and customer service skills.

• Ability to work in rotational shifts (MondaySaturday).

• Positive attitude, team player, and willingness to learn.

Work Schedule

• Monday to Friday: 07:00 AM 07:00 PM (rotational shifts)

• Saturday: 08:00 AM 03:00 PM

• Days off: Sunday + 1 rotational day

Contract & Salary

• Contract type: Permanent (with 3-month trial period)

• Base salary: 880 (x14 months)

• Performance bonus: 168 (x12 months)

• Meal allowance: 7.23 per day

• Transport allowance: 20 per month

• Position bonus (Braga): 20 per month

Benefits

• Health insurance from day 1 (with a small contribution; free after 6 months).

• Meal and transport allowances.

• Stable permanent contract with growth opportunities.

• Friendly, international, and supportive work environment.

Apply today!
Click to apply or send your English CV to amanda.kiss@cbtalents.org