Customer Support Representative - Hebrew Speaker | Lisbon, Portugal

A Hebrew-speaking Customer Support Representative is needed for a team based in Lisbon, Portugal.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source

What we're looking for:

• Comfortable in a fast-moving, customer-facing role
• Able to stay organized when handling multiple cases at once
• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

If this sounds like a fit, go ahead and apply - happy to answer questions along the way.