Customer Support Representative - Dutch Speaker | Lisbon, Portugal

Looking to relocate or already based in Lisbon? This Customer Support Representative role might be worth a look.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Respond to customer questions across phone, chat, and/or email
• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source

What we're looking for:

• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus, though not essential
• Fluent Dutch, written and spoken
• Comfortable communicating in Dutch at a professional level

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Sound like you? Send your application through and we'll take it from there.