Customer Support Representative - French Speaker | Lisbon, Portugal

Looking to relocate or already based in Lisbon? This Customer Support Representative role might be worth a look.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment
• Resolve issues efficiently without cutting corners on quality

What we're looking for:

• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once
• Comfortable in a fast-moving, customer-facing role

Details:

• Work model: On-Site

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Interested? Apply and we'll be in touch.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.