Customer Success Specialist - Turkish Speaker | Sofia, Bulgaria

An international employer based in Sofia, Bulgaria is hiring a Customer Success Specialist to join their Turkish-speaking team.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Keep internal systems and case notes accurate and current
• Follow up on open cases rather than letting them sit
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment

What we're looking for:

• Able to stay organized when handling multiple cases at once
• Right to work in the country without sponsorship required
• Comfortable in a fast-moving, customer-facing role
• Clear, professional communication style, written and verbal

Details:

• Work model: Hybrid

This is one of several openings we're currently recruiting for in Bulgaria - worth asking what else might fit if this one isn't quite right.

Get in touch by applying - we're moving on this one at a steady pace.