(Spanish + English) Bilingual Customer Service Representative

Bilingual Customer Service Representative (Spanish + English)
Location: On-Site (Bulgaria)
Starting Date: 6 November 2025
Work Model: On-Site
Work Schedule: Monday to Friday, 13:00 22:00

We are looking for a motivated Bilingual Customer Service Representative (Spanish + English) to join our international team in Bulgaria. In this role, you will assist customers by providing accurate information, resolving inquiries efficiently, and ensuring a positive service experience.

Work Schedule:

• Monday to Friday: 13:00 22:00

• Weekends off

Contract Type:
Permanent contract (with trial period)

Language Requirements:

• Fluent in Spanish and English (spoken and written)

Qualifications:

• Excellent communication and problem-solving skills

• Previous customer service experience is a plus

• Ability to adapt quickly in a fast-paced, multicultural environment

• Positive attitude and team-oriented mindset

Benefits:

• Competitive salary based on experience and language skills

• Monthly transportation/internet allowance of 50 BGN net

• Additional pay for evening hours (if applicable)

• Bonus of 500 BGN for key life events (marriage, birth/adoption, graduation)

• Health and dental care plan

• Life insurance

• Multisport Card (co-financed by the employer)

• Discounts on various goods and services

• Professional growth and training opportunities

Documents Accepted:

• Valid Residency Card (valid for more than 1 year)

• EU Citizenship or Refugee Card
  (Work permit and Blue Card are not accepted)

Requirements to Apply:

• CV in English

• Valid documentation as listed above

Easy Apply:
Send your CV to ikram.zaghba@cbtalents.org