Customer Service Representative – Hungarian Speaker – Lisbon

Customer Service Representative – Hungarian Speaker – Lisbon

Location: Lisbon, Portugal
Start Date: 30 April 2026
Work Model: On-site
Employment Type: Full-time

Job Overview

We are seeking a Hungarian-speaking Customer Service Representative to join an international e-commerce support team in Lisbon.

You will assist customers with inquiries related to online products and services, ensuring a smooth and high-quality customer experience in a fast-paced environment.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat

• Support customers with e-commerce products, orders, and services

• Provide clear, professional, and solution-oriented communication

• Resolve issues efficiently while maintaining high customer satisfaction

• Manage high volumes of interactions during peak periods

• Accurately log all interactions in internal systems

• Follow internal procedures and service standards

Requirements

• Native or fluent Hungarian (C1–C2 level)

• Good command of English (B2 or higher)

• Strong understanding of e-commerce environments

• Excellent communication and customer service skills

• Ability to handle high workloads during busy periods

• Strong problem-solving and decision-making skills

• Eligible to work in Portugal

What's Offered

• Full-time on-site contract in Lisbon

• Salary: €920 x14 months + €45 x11 months

• Welcome bonus: €1,000

• Paid training and onboarding

• Stable international work environment

• Career growth opportunities

Schedule

• Monday to Sunday (rotational shifts):

  • 08:00 – 17:00 or 09:00 – 18:00

  • 2 rotational days off per week

• Future transition to 24/7 rotational shifts (to be confirmed)

Apply Now

If you are a Hungarian speaker ready to grow your career in Lisbon, apply today.