Customer Support Specialist - Swedish Speaker

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

This position suits someone who wants stable, well-organised work in Athens helping Swedish-speaking customers. Start date: 16 November 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. You will work across phone, email and chat, so flexibility is part of the job.

Your Responsibilities:

• Follow up on open cases so that customers are not left waiting
• Pass recurring issues to your team leader so they can be fixed at source
• Resolve everyday issues without unnecessary transfers
• Answer questions about products, orders and accounts

Requirements:

• Fluent Swedish
• Good English for internal tools and written documentation
• Patience and a helpful manner, even in difficult conversations
• Ability to stay organised when handling several cases at once
• Basic computer skills and confidence with web-based tools
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Interested? Submit your application below and our recruitment team will get back to you shortly.