Customer Care Advisor - Portuguese Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We are building a Portuguese-speaking team in Athens, and we want people who enjoy helping others. Start date: 26 October 2026.

Clear notes and a steady pace help the whole team deliver consistent answers. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

• Keep case records accurate and up to date
• Stay calm and courteous with frustrated customers
• Confirm each resolution with the customer before closing a case
• Answer questions about products, orders and accounts

Requirements:

• Fluent Portuguese
• Good English for internal tools and written documentation
• Ability to stay organised when handling several cases at once
• Clear, professional written and spoken communication
• Attention to detail and accurate record keeping
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.