Customer Service - Dutch Speaker | Lisbon, Portugal

An employer in Lisbon is hiring for a Customer Service role and building out their Dutch team.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current

What we're looking for:

• Fluent Dutch, written and spoken
• Solid working English alongside your Dutch
• Comfortable communicating in Dutch at a professional level
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

We review applications on a rolling basis, so it's worth applying sooner rather than later.