CS (advanced) - Dutch Speaker | Lisbon, Portugal

This CS (advanced) opening in Lisbon, Portugal is a good fit for someone who's fluent in Dutch and ready for a new challenge.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Stay calm and clear with customers even when they're frustrated
• Follow up on open cases rather than letting them sit
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment

What we're looking for:

• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Solid working English alongside your Dutch
• Right to work in the country without sponsorship required
• Comfortable communicating in Dutch at a professional level

Details:

• Work model: On-Site

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

If this sounds like a fit, go ahead and apply - happy to answer questions along the way.