Customer Support Representative - Portuguese | Lisbon

New opening: Customer Support Representative, Lisbon, Portugal. Portuguese speakers encouraged to apply.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Stay calm and clear with customers even when they're frustrated

What we're looking for:

• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Right to work in the country without sponsorship required
• Comfortable in a fast-moving, customer-facing role
• Solid working English alongside your Portuguese

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

If you've read this far and you're curious, that's usually a good sign - apply.