CS/FR/21ans - French Speaker | Lisbon, Portugal

Fluent in French? A team in Lisbon is looking for their next CS/FR/21ans.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current

What we're looking for:

• Right to work in the country without sponsorship required
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Able to stay organized when handling multiple cases at once
• Comfortable in a fast-moving, customer-facing role

Details:

• Work model: On-Site, Hybrid

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Interested? Apply and we'll be in touch.