Customer Support Representative - French Speaker | Lisbon, Portugal

An international employer based in Lisbon, Portugal is hiring a Customer Support Representative to join their French-speaking team.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Flag recurring issues so they can be addressed at the source
• Respond to customer questions across phone, chat, and/or email

What we're looking for:

• Right to work in the country without sponsorship required
• Able to stay organized when handling multiple cases at once
• Comfortable in a fast-moving, customer-facing role
• Clear, professional communication style, written and verbal

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Sound like you? Send your application through and we'll take it from there.