Customer Support Representative - Hebrew Speaker | Lisbon, Portugal

We're working with an employer in Lisbon to fill a Customer Support Representative position for their Hebrew market.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Stay calm and clear with customers even when they're frustrated
• Respond to customer questions across phone, chat, and/or email
• Follow up on open cases rather than letting them sit
• Flag recurring issues so they can be addressed at the source

What we're looking for:

• Comfortable in a fast-moving, customer-facing role
• Able to stay organized when handling multiple cases at once
• Clear, professional communication style, written and verbal
• Reasonably tech-comfortable - happy learning new internal systems

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

If you've read this far and you're curious, that's usually a good sign - apply.