T&S Moderation - French Speaker | Lisbon, Portugal

Fluent in French? A team in Lisbon is looking for their next T&S Moderation.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Flag recurring issues so they can be addressed at the source
• Follow up on open cases rather than letting them sit
• Contribute to a supportive, collaborative team environment
• Stay calm and clear with customers even when they're frustrated

What we're looking for:

• Comfortable communicating in French at a professional level
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Right to work in the country without sponsorship required
• Solid working English alongside your French

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Apply below and our recruitment team will follow up with next steps.