Remote Customer Service Role in Greece Danish Language

Remote Customer Service Role in Greece Danish Language

Join a leading international team supporting a premium global brand renowned for quality and innovation. This opportunity is ideal for professionals who are customer-oriented, tech-comfortable, and eager to deliver an exceptional service experience.

Location: Remote (within Greece)

Training Start Date: 16 June 2025
Contract Type: Full-time (40h/week)
Working Hours: Monday to Sunday between 10:00 and 22:00 (rotating shifts)

Role Overview:

As a Customer Support Agent (Danish speaker), you will be the primary point of contact for customers of a premium brand. You will be responsible for providing high-quality support via phone, email, and chat, ensuring a smooth and satisfying customer journey.

Key Responsibilities:

• Respond to customer inquiries about product features, orders, installations, and repairs
• Troubleshoot and resolve product issues with professionalism and accuracy
• Manage service requests and escalate technical issues when necessary
• Log all interactions in the system accurately and in a timely manner
• Maintain brand standards and contribute to overall customer satisfaction

Requirements:

• Fluent in Danish (native or near-native level)
• Intermediate English proficiency
• Previous experience in customer service is a plus
• Tech-savvy and able to quickly learn new systems
• Excellent communication and problem-solving skills
• Legally eligible to work in Greece