Italian Customer Support Advisor - Malta

Company Overview: Join our dynamic and international team in Malta! We are a leading company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Advisors to join our team and help us deliver outstanding support to our Italian-speaking customers.

Position: Italian Customer Support Advisor
Location: Malta (On-site)
Type: Full-time

Key Responsibilities:

• Provide excellent customer service and technical support to Italian-speaking customers via phone, email, and chat.
• Resolve customer inquiries, concerns, and issues in a professional and timely manner.
• Maintain a high level of product and service knowledge to effectively assist customers.
• Collaborate with team members and other departments to ensure customer satisfaction.
• Accurately document customer interactions and update customer records in the database.

Requirements:

• Fluent in Italian (both written and spoken) is essential.
• Good command of English (written and spoken).
• Previous experience in customer support or a related field is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude and willingness to learn.
• Must be able to work on-site in Malta.

What We Offer:

• Competitive salary and performance bonuses.
• Relocation assistance for candidates moving to Malta.
• Health insurance and other benefits.
• Continuous training and development opportunities.
• Friendly and multicultural work environment.

How to Apply: If you are passionate about providing exceptional customer service and are fluent in Italian, we would love to hear from you!