Danish Customer Service Representative - Travel Industry

Danish Customer Service Representative - Travel Industry

Location: Barcelona, Spain
Employment Type: Full-Time

Job Summary:
We are seeking a Danish-speaking Customer Service Representative to provide world-class support in the travel industry. You will assist customers with bookings, travel-related inquiries, and issue resolution, ensuring a seamless experience.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in a professional and friendly manner.
• Support customers with bookings, cancellations, and itinerary modifications.
• Resolve customer complaints and escalate complex issues when necessary.
• Ensure a high level of customer satisfaction by delivering excellent service.

Qualifications:

• Native-level Danish and fluency in English.
• Previous experience in customer service is an advantage.
• Excellent communication and interpersonal skills.
• Passion for travel and providing outstanding customer experiences.