Dutch Customer Support Advisor

We are looking for passionate Customer Service Professionals for great Dutch Speaking opportunities in Europe.

Your role as a Customer Support Advisor:

• Respond and record consumer inquiries/questions raised through free phone lines, email and online chat;
• Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
• Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy;
• Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
• Troubleshoot through the use of open questions, support documents, and system training;
• Offer recommendations to common problems or frequently asked questions.

Requirements:

• High School Diploma
• Fluent proficiency in Dutch
• Good level of English: B2
• 
  

Benefits:

• Great international experience in a multi cultural environment
• Relocation assistance is provided
• Monthly Performance bonus
• Private Health & Life Insurance
• Other recreational activities and events sponsored by the company.