Italian Customer Support Service Advisors - Athens, Greece (On-site or Remote)

Company Overview: Join our dynamic and multicultural team in Athens! We are a leading company in the customer support industry, dedicated to providing top-notch service to our clients. We are currently seeking Italian-speaking Customer Support Service Advisors to work either on-site or remotely from Athens, Greece. Candidates must reside in Greece and possess a valid work permit.

Position: Italian Customer Support Service Advisor
Location: Athens, Greece (On-site or Remote)
Type: Full-time

Key Responsibilities:

• Deliver exceptional customer service and support to Italian-speaking customers via phone, email, and chat.
• Address and resolve customer inquiries, concerns, and technical issues in a professional and timely manner.
• Maintain comprehensive knowledge of our products and services to effectively assist customers.
• Collaborate with team members and other departments to ensure a seamless customer experience.
• Accurately document customer interactions and update customer records in the database.

Requirements:

• Fluent in Italian (both written and spoken) is essential.
• Proficiency in English (written and spoken).
• Previous experience in customer support or a related field is a plus.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
• Positive attitude, problem-solving skills, and a willingness to learn.
• Must reside in Greece and have a valid work permit.

What We Offer:

• Competitive salary and performance bonuses.
• Flexible working options: on-site or remote from Athens.
• Health insurance and additional benefits.
• Ongoing training and professional development opportunities.
• Supportive and diverse work environment.

How to Apply: If you are passionate about providing excellent customer service and meet the requirements listed above, we would love to hear from you! Please send your updated CV in English!