Dutch-Speaking Customer Support Representative

Dutch-Speaking Customer Support Representative (Hybrid) Sofia, Bulgaria

Location: Sofia, Bulgaria (Hybrid)
Job Type: Full-time

About the Role:

Are you fluent in Dutch and passionate about helping customers? Join our team as a Customer Support Representative, where you will assist customers, troubleshoot issues, and ensure a seamless service experience. This is a hybrid role, offering a mix of office-based and remote work.

Key Responsibilities:

• Provide customer support via phone, email, and chat in Dutch.
• Assist customers with inquiries, troubleshooting, and issue resolution.
• Maintain accurate records of interactions and follow up on customer requests.
• Collaborate with internal teams to ensure a high level of service.
• Uphold company policies and service standards.

Requirements:

• Fluency in Dutch (C1/C2 level) and a good command of English (B2+ level).
• Previous experience in customer service is a plus but not required.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Must have valid documents to work in Bulgaria.

What We Offer:

• Competitive salary and benefits package.
• Hybrid work model (combining remote and office-based work).
• Paid training to set you up for success.
• Career growth opportunities within an international company.
• A supportive and dynamic work environment.

Ready to join our team? Apply today and take the next step in your career!