Success Development Specialist (German Speaker)

Job Title: Success Development Specialist (German Speaker)

Location: Málaga, Spain
Type: Full-time, On-site

About the Role

Are you a dynamic individual with a passion for driving success and fostering relationships? We are seeking a motivated Success Development Specialist fluent in German to join our vibrant team in Málaga, Spain. In this role, you will collaborate with clients to ensure their success and satisfaction, playing a key part in driving growth and building lasting partnerships.

Key Responsibilities

• Serve as the primary point of contact for German-speaking clients, ensuring their satisfaction and success with our services.
• Proactively engage with clients to understand their goals and challenges, offering tailored solutions.
• Collaborate with internal teams to deliver seamless and efficient client experiences.
• Monitor client progress, providing insights and recommendations to maximize their outcomes.
• Identify opportunities for upselling and cross-selling to contribute to revenue growth.
• Maintain accurate client records and provide regular reports on account performance.

Requirements

• Fluent in German (C1/C2 level) and proficient in English (B2 level or higher).
• Previous experience in client success, account management, or a similar customer-focused role.
• Strong communication and interpersonal skills, with the ability to build trust and rapport.
• Problem-solving mindset and a proactive approach to challenges.
• Ability to thrive in a fast-paced, multicultural environment.
• Familiarity with CRM tools and data-driven strategies is a plus.

What We Offer

• Competitive base salary with performance-based bonuses.
• Comprehensive training and professional development opportunities.
• Work in a beautiful, modern office in the heart of Málaga.
• Multicultural and supportive team environment.
• Private health insurance and other benefits.

If you're ready to help our clients succeed and grow, we'd love to hear from you!