Croatian speaker to work in Cluj - GREAT SALARY CONDITIONS

Are you a native Croatian speaker looking for an exciting career opportunity in a dynamic and international environment? Join our team in Cluj-Napoca and be part of a rapidly growing global e-commerce project, providing exceptional customer service and support to Croatian-speaking customers.

Key Responsibilities:

• Provide top-notch customer service via phone, email, and chat, addressing inquiries, resolving issues, and ensuring a seamless customer experience.
• Assist customers with questions related to products, orders, shipping, and returns.
• Collaborate with various departments to ensure prompt resolution of customer issues.
• Maintain up-to-date knowledge of products, services, and company policies to provide accurate information to customers.
• Strive to meet and exceed performance goals, including response time, resolution quality, and customer satisfaction.

What We Offer:

• Attractive Compensation Package: Competitive base salary, with performance bonuses after the initial three months, and opportunities for increases as your tenure grows.
• Accommodation Support: We offer temporary accommodation and rental allowances to help ease your transition to Cluj-Napoca.
• Meal Vouchers: Enjoy meal tickets each working day, credited directly to your personal meal ticket card.
• Healthcare Coverage: Comprehensive medical subscription starting from your second month of employment.
• Transportation Support: We cover all relocation expenses, including flights, trains, or buses from your current location to Cluj-Napoca.

What We're Looking For:

• Native or fluent Croatian speaker with excellent written and verbal communication skills.
• Proficiency in English (both written and spoken).
• Strong problem-solving skills and the ability to work independently or in a team.
• Ability to adapt to a fast-paced environment and handle multiple tasks.

Why Join Us?

• Work in an international, multicultural environment with ample opportunities for growth and development.
• Be part of a project with a global impact, where your efforts directly contribute to the success of the brand.
• Flexible work schedules and opportunities for personal and professional advancement.

If youre passionate about customer service and eager to join a dynamic team in Cluj-Napoca, wed love to hear from you!

Apply today to embark on an exciting career with us and make a meaningful impact in the Croatian market.