Customer Support Representative

Position: English-speaking Customer Support Representative
Location: Athens, Greece
Employment Type: Full-time, On-site
Industry: BPO (Business Process Outsourcing)

Are you fluent in English and passionate about helping people?
Were hiring Customer Support Representatives to join a leading BPO company in Athens, where you'll provide high-quality assistance to customers from around the world. Enjoy a vibrant Mediterranean lifestyle while advancing your career in a dynamic, international work environment.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and live chat in a professional and timely manner

• Provide accurate information about products, services, and policies

• Troubleshoot basic issues and escalate more complex cases when necessary

• Maintain a high level of customer satisfaction and service quality

• Collaborate with team members and participate in ongoing training

Ideal Candidate:

• Fluency in English (C1+ level)

• Excellent communication and interpersonal skills

• Previous customer service experience is a plus but not required

• Strong problem-solving abilities and a customer-first attitude

• Willingness to relocate to Athens if not currently based there

• EU citizenship or valid work authorization for Greece is preferred

Whats Offered:

• Competitive monthly salary

• Performance bonuses and shift allowances

• Private health insurance

• Paid training and continuous learning opportunities

• Modern office facilities and a multicultural team environment

• Support with relocation (if applicable): flight reimbursement and temporary accommodation

Ready to start your customer service journey in the heart of Greece?
Apply now and our recruitment team will contact you to schedule an initial call.