Customer Service - German Market

Customer Service - German Market

Location: Barcelona, Spain
Employment Type: Full-Time

Job Summary:
We are seeking a German-speaking Customer Service Specialist to support clients in the German market. You will serve as the first point of contact, delivering excellent service and resolving inquiries efficiently.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat.
• Resolve issues related to accounts, transactions, or services in a timely manner.
• Ensure a high level of customer satisfaction through professional communication.
• Collaborate with internal teams to address and resolve escalated issues.

Qualifications:

• Native-level German and fluency in English.
• Previous experience in customer service is preferred.
• Strong problem-solving and interpersonal skills.
• Ability to thrive in a dynamic and fast-paced environment.