German Customer Care Agent - Romania

Job Title:  German Customer Agent

Location: Bucharest, Romania

Work Schedule: Monday to Friday, 10:00 a.m. 7:00 p.m.

We are excited to offer you the opportunity to join our dynamic team in Bucharest as a German Customer Agent! If you are passionate about providing top-notch customer service and looking for a role that values your skills, this is the perfect fit.

 What You Will Do:

- Handle customer inquiries and resolve issues via phone, email, and chat in German.

- Provide excellent support to customers, ensuring their questions are answered quickly and professionally.

- Collaborate with the team to maintain customer satisfaction and improve processes.

- Ensure all customer communications are handled in a timely and accurate manner.

Perks and Benefits:

- Competitive salary package, reflecting your expertise and contributions.

- Meal tickets to support your daily needs.

- Private medical subscription for your health and well-being.

- Reimbursement for public transportation subscription.

- Possibility of exciting incentives or tenure-based bonuses within the project to reward your exceptional performance.

- Permanent contract offering stability and security, with opportunities for advancement.

- Full paid training provided by the company to ensure you are well-prepared for the role.

- Exciting career growth opportunities within a globally renowned organization.

- Engage with leading global brands, offering diverse and rewarding experiences.

- Join a supportive and collaborative work culture that encourages personal and professional development.

- Please note, this is a **long-term contract** opportunity

Specifications for the Working Environment:

- A dynamic, young, and diverse environment where innovation and teamwork are key.

- Full equipment provided by the company to ensure you have everything you need.

- Access to a modern, fully-equipped kitchen and lunch area, including the latest coffee and tea machines.

- Complex facilities located nearby (subway, public transportation, local shops, restaurants, and pharmacies) for convenience during workdays.

What We Are Looking For:

- Fluency in German (C1 level) both spoken and written.

- Good communication skills in English.

- Previous customer service experience is a plus but not required.

- Strong problem-solving abilities and attention to detail.

- Positive attitude and a team-player mindset.

Why Join Us?

This is an exciting opportunity to be part of a fast-growing team, working in an international and supportive environment. We value work-life balance and offer a flexible schedule to ensure you enjoy both professional and personal growth.

---

Interested?

If this sounds like a good fit for you, wed love to hear from you! Send us your **CV** at katherine.adrianzen@cbtalents.org , and lets discuss how you can become part of our team.

Looking forward to welcoming you onboard!