French Customer Advisor

About Us: Join our vibrant team  where we are committed to providing top-notch customer service and support. We are looking for a dedicated and friendly French Customer Advisor to assist our clients from Lisbon, whether remotely or on-site. If you are passionate about customer service and fluent in French, we want to hear from you!

Key Responsibilities:

• Deliver exceptional customer service to French-speaking clients via phone, email, and chat.
• Address and resolve customer inquiries and issues promptly and efficiently.
• Provide detailed information about our products and services.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with team members to improve customer service procedures and satisfaction.
• Keep up-to-date with product knowledge and company policies to assist customers effectively.

Requirements:

• Fluent in French (both written and spoken); proficiency in English or Portuguese is a plus.
• Excellent communication and interpersonal skills.
• Previous experience in customer service or a similar role is preferred.
• Strong problem-solving skills and attention to detail.
• Ability to work independently, whether remotely or on-site.
• Proficiency in using computers and customer service software.
• Reliable internet connection and a quiet workspace for remote work.

What We Offer:

• Competitive salary and benefits package.
• Work remotely from anywhere in Portugal
• Flexible working hours and the option to work remotely or on-site.
• Comprehensive training and ongoing support.
• Opportunities for career growth and advancement.
• A supportive and inclusive work environment.
• Regular team-building activities and company events.

How to Apply: If you are excited about this opportunity and meet the requirements, please send your CV