German-Speaking Customer Support Representative

Job Title: German-Speaking Customer Support Representative

Location: Cyprus

Start Date: ASAP

About the Role:
We are seeking a motivated and customer-focused individual to join our team in Cyprus as a German-Speaking Customer Support Representative. In this role, you will be the first point of contact for our German-speaking customers, providing exceptional service and support across various channels, including phone, email, and live chat.

Key Responsibilities:

• Assist German-speaking customers with inquiries, issues, and complaints in a timely and professional manner.
• Provide accurate information about products and services, ensuring customer satisfaction.
• Troubleshoot and resolve customer issues, escalating complex cases as necessary.
• Maintain detailed records of customer interactions and follow up to ensure resolution.
• Collaborate with other departments to improve overall customer experience.

Requirements:

• Fluency in German (C1 or above) and English.
• Previous experience in customer support or a similar role is preferred.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Availability to start immediately.

What We Offer:

• Competitive salary and benefits package.
• Relocation assistance to Cyprus if required.
• A dynamic and international work environment.
• Opportunities for career development and growth.

How to Apply:

If you are a German speaker looking to start a new challenge in Cyprus, please submit your CV. We look forward to hearing from you!