French Customer Service Specialist - Romania

Job Title: French Customer Service Specialist

Location: Bucharest, Romania

Work Schedule: Monday to Friday, 10:00 a.m. 7:00 p.m.

We are pleased to offer an exciting opportunity to join our growing team in Bucharest as a French Customer Agent . This position is ideal for individuals who are customer-focused and looking to grow their career within a global company.

Key Responsibilities:

- Manage customer inquiries and issues efficiently via phone, email, chat, and social media in French.

- Provide clear and professional communication, ensuring a high level of customer satisfaction.

- Collaborate with internal teams to resolve issues and provide comprehensive support.

- Uphold service excellence in all customer interactions.

Qualifications:

- Fluency in French (C1 level or higher) both written and spoken.

- Proficiency in English.

- Previous experience in customer service is preferred but not required.

- Strong problem-solving skills, attention to detail, and ability to work independently.

- Excellent communication and interpersonal skills.

Perks and Benefits:

- Competitive salary package commensurate with experience.

- Meal tickets to support your daily expenses.

- Private medical insurance to ensure your health and well-being.

- Reimbursement for public transportation.

- Potential for incentives and tenure-based bonuses based on performance.

- Permanent contract offering long-term security and growth opportunities.

- Fully paid training program to equip you with the skills needed for success.

- Opportunities for career development and advancement within a globally recognized organization.

- The chance to work on leading global projects in an engaging and professional environment.

- Supportive work culture focused on collaboration and continuous improvement.

Work Environment:

- Dynamic and diverse workplace, fostering innovation and teamwork.

- Modern office facilities equipped with the latest technology and a well-stocked kitchen and lunch area.

- Convenient location with access to public transportation, shops, restaurants, and other amenities.

Why Join Us?

This is a fantastic opportunity to develop your career in a **customer service role** with an international company known for its innovation and excellence. Our commitment to your professional development, combined with a collaborative work environment, makes this role a unique opportunity to grow both personally and professionally.

---

Interested?

If you are interested in this opportunity, we would love to hear from you! Please send your CV to katherine.adrianzen@cbtalents.org and we will be in touch to discuss the next steps.

We look forward to considering you for this position and welcoming you to our team.