Multilingual Customer support

Multilingual Customer Support Representative
Location: Athens, Greece

Are you a natural communicator with a passion for helping others? Do you have fluency in any of the following languages: Czech, Danish, Dutch, Finnish, German, Icelandic, Japanese, Italian, Norwegian, Polish, or Spanish? If so, we have an exciting opportunity for you to join our dynamic team in beautiful Athens, Greece!

About the Role

As a Multilingual Customer Support Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring an exceptional customer experience. This is a fantastic opportunity to work in an international environment and contribute to a supportive, inclusive, and customer-focused team.

Key Responsibilities

• Provide timely and professional assistance to customers via phone, email, or chat.
• Resolve customer inquiries efficiently and empathetically.
• Document and update customer records in the system.
• Collaborate with team members and escalate complex issues when necessary.
• Stay updated on product and service information to ensure accurate assistance.

Requirements

• Fluency in one of the following languages: Czech, Danish, Dutch, Finnish, German, Icelandic, Japanese, Italian, Norwegian, Polish, or Spanish.
• Proficiency in English (B2 level or above) for internal communication.
• Strong communication and interpersonal skills.
• Customer-oriented mindset with a problem-solving attitude.
• Basic technical skills and ability to adapt to new software tools.

What We Offer

• Competitive salary and performance-based bonuses.
• Comprehensive training and onboarding to set you up for success.
• Opportunities for career development in an international environment.
• Relocation assistance for candidates moving to Athens.
• Modern office facilities in a central location.
• Social activities, health insurance, and other benefits.

Why Athens?

Athens, a city rich in history and culture, offers a unique blend of tradition and modernity. From its iconic landmarks to its vibrant nightlife and stunning beaches, living in Athens provides an unforgettable experience.

If you are ready to start your journey with us, send your CV in English