Spanish LATAM + English Speaking Sales Representative (Inbound)

Location: Athens, Greece (Hybrid work model considered)
Work Schedule: Monday - Friday, 9:00 AM to 7:00 PM (3 shift options: 9:00 AM - 5:00 PM, 10:00 AM - 6:00 PM, 11:00 AM - 7:00 PM)
Spanish LATAM Work Shift: 5:00 PM - 2:00 AM
Portuguese Work Shift: 2:00 PM - 11:00 PM
Salary: 1560 per month

Job Description:

We are looking for a Spanish LATAM + English Speaking Sales Representative to join our team in Athens, Greece. In this role, you will be responsible for handling inbound sales calls and providing exceptional customer service to Spanish-speaking clients from Latin America, while also assisting English-speaking customers. Your focus will be on building relationships with customers, identifying their needs, and offering solutions that align with their requirements.

Key Responsibilities:

• Handle inbound calls, emails, and chat inquiries from Spanish-speaking customers (LATAM region) and English-speaking customers.
• Provide information, resolve issues, and guide customers in selecting products or services that meet their needs.
• Identify upselling and cross-selling opportunities to maximize sales.
• Maintain accurate records of customer interactions in our CRM system.
• Meet sales targets and key performance indicators while ensuring a high level of customer satisfaction.
• Work collaboratively with your team to improve customer experience and achieve business goals.

Salary and Benefits:

• Base Salary: 1560 per month.
• Benefits:
  • 14 salaries per year (12 monthly payments + 1 during Easter + 1 split during Summer and Christmas).
  • Private Health & Life Insurance.
  • Performance-based bonus (subject to individual and team performance).
  • 25 days of annual leave.
  • Meal Voucher: 50 per month for all projects.

Contract and Working Hours:

• Contract Type: Permanent contract.
• Working Hours: Full-time (40 hours per week, 8 hours per day, 5 days a week).
• Shifts available: 9:00 AM - 5:00 PM, 10:00 AM - 6:00 PM, or 11:00 AM - 7:00 PM.

Relocation Package (if applicable):

For candidates relocating to Athens from abroad, the following support is provided:

• Accommodation: 3 weeks of hotel accommodation near the office.
• Relocation Support: Up to 300 for initial relocation expenses (1st payment).
• Legal Support: Assistance with hiring documents and necessary paperwork.
• Candidates must arrive in Athens 7 days before their start date for document processing.
• Relocated employees are required to work on-site for at least 3 months before considering remote work.

What We Are Looking For:

• Fluent in both Spanish (LATAM) and English (additional languages such as Portuguese are a plus).
• Strong communication skills and a customer-centric attitude.
• Previous experience in sales, customer service, or a similar field is preferred but not required.
• A proactive approach with the ability to meet and exceed sales targets.
• Comfortable working in a dynamic and fast-paced environment.

Relocation Information:

• Candidates based in Greece will not receive relocation assistance unless remote work is not an option.
• After the initial 3 weeks of accommodation, employees will be responsible for finding their own housing.
• Not Included: Flight ticket (only reimbursed up to 300 with 1st payment), airport pick-up, or transportation from the airport to the hotel.

If you are passionate about sales, customer service, and want to be part of a vibrant team, we encourage you to apply.