German Customer Advisor (C2 Level) with B2 English

Job Title: German Customer Advisor (C2 Level) with B2 English

Location: Porto, Portugal

Company: Cross Border Talents

Recruiter: Flora

Join Our Team at Cross Border Talents!

Are you a fluent German speaker with strong English skills? Do you enjoy helping people and solving problems? Cross Border Talents is looking for you! We are a global recruitment company passionate about matching talented individuals with exciting career opportunities. We are currently seeking a German Customer Advisor to join our dynamic team in Porto, Portugal.

What Youll Do:

• Connect with Customers: Use your German and English language skills to engage with customers via phone, email, and chat.
• Solve Problems: Listen to customer issues, identify solutions, and resolve their concerns efficiently and effectively.
• Provide Information: Share accurate and helpful information about our products and services.
• Record Interactions: Keep detailed records of customer interactions, feedback, and actions taken.
• Build Relationships: Foster positive relationships with customers through excellent service and communication.
• Collaborate: Work closely with team members and other departments to ensure customer satisfaction and continuous improvement.

What Youll Bring:

• Language Skills: Native or near-native proficiency in German (C2 level) and good command of English (B2 level).
• Experience: Previous experience in customer service or a similar role is a plus.
• Communication: Strong verbal and written communication skills.
• Problem-Solving: Ability to think on your feet and provide solutions.
• Empathy: A customer-first attitude and the ability to understand and address customer needs.
• Tech Savvy: Familiarity with CRM systems and basic computer skills.

Why Join Us?

• Location: Work in the vibrant city of Porto, known for its rich culture and beautiful scenery.
• Team Spirit: Be part of a supportive and collaborative team environment.
• Career Growth: Opportunities for professional development and career advancement.
• Global Reach: Gain experience in a global company with diverse clients and projects.

Ready to take your career to the next level? Apply now and become a part of our Cross Border Talents family!

How to Apply: Send your resume 

Cross Border Talents