Bilingual Support Center Agent (German & English)

Job Title: Customer Service Center Agent (German & English)

Location: Malta

Salary : 2000 euros/m 

Position Overview:

Are you a dynamic individual with a passion for helping customers? Were seeking a motivated Customer Service Center Agent who is fluent in both German and English to join our team in Malta. If you enjoy working in a fast-paced environment and want to be part of a supportive team, this is the perfect opportunity for you!

Key Responsibilities:

• Provide exceptional customer service by responding to inquiries and resolving issues via phone, email, and chat.
• Assist customers with product information and service-related questions in both German and English.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure a seamless customer experience.

What We Offer:

• Full Training: Comprehensive training to set you up for success in your role.
• Health Insurance: Basic health insurance coverage after six months of employment.
• Career Progression: Opportunities for advancement within the company.
• Mobile Schemes: Flexible mobile plans to keep you connected.
• Gym Packages: Access to gym packages to support your fitness journey.
• In-House Canteen: Enjoy a variety of healthy food options from our canteen.
• Monthly Events: Participate in engaging monthly events for team bonding and fun.
• Free On-Site Parking: Convenient parking facilities for all employees.
• Staff Discounts: Exclusive discounts at over 50 local businesses.

Qualifications:

• Fluency in both German and English (written and spoken).
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Customer-focused attitude with problem-solving skills.

If youre ready to embark on an exciting career journey and join a vibrant team, we want to hear from you! Apply today and take the first step toward a rewarding future in customer service.