Technical Customer Success Manager - English C1 | Lisbon

An employer in Lisbon is hiring for a Technical Customer Success Manager role and building out their English C1 team.

Good fit for someone who likes untangling technical problems and can explain the fix in plain language to someone non-technical.

What you'd be doing:

• Stay current on product changes that affect common issues
• Spot recurring issues and flag them upstream
• Balance thoroughness with keeping resolution times reasonable
• Follow up to confirm a fix actually solved the problem

What we're looking for:

• Solid working English alongside your English C1
• Fluent English C1, written and spoken
• Comfortable communicating in English C1 at a professional level
• Eligible to work in the EU (citizenship, valid permit, or equivalent)

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.