Customer Service - Italian Speaker | Porto, Portugal

We're working with an employer in Porto to fill a Customer Service position for their Italian market.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Flag recurring issues so they can be addressed at the source
• Contribute to a supportive, collaborative team environment
• Stay calm and clear with customers even when they're frustrated
• Follow up on open cases rather than letting them sit

What we're looking for:

• Comfortable in a fast-moving, customer-facing role
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Right to work in the country without sponsorship required
• Able to stay organized when handling multiple cases at once

Details:

• Work model: On-Site

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.