Customer Care and Recall Agent - Dutch Speaker | Lisbon, Portugal

This Customer Care and Recall Agent opening in Lisbon, Portugal is a good fit for someone who's fluent in Dutch and ready for a new challenge.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Respond to customer questions across phone, chat, and/or email
• Resolve issues efficiently without cutting corners on quality
• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source

What we're looking for:

• Some prior customer-facing experience is a plus, though not essential
• Reasonably tech-comfortable - happy learning new internal systems
• Fluent Dutch, written and spoken
• Clear, professional communication style, written and verbal

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

If this sounds like a fit, go ahead and apply - happy to answer questions along the way.