Customer Support Representative - French Speaker | Lisbon, Portugal

New opening: Customer Support Representative, Lisbon, Portugal. French speakers encouraged to apply.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly
• Resolve issues efficiently without cutting corners on quality
• Contribute to a supportive, collaborative team environment

What we're looking for:

• Clear, professional communication style, written and verbal
• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus, though not essential
• Able to stay organized when handling multiple cases at once

Details:

• Work model: On-Site

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

We review applications on a rolling basis, so it's worth applying sooner rather than later.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.