About the job Customer Service Representative German + English Remote
Customer Service Representative German + English Remote
Position: Customer Service Representative
Languages: German + English
Location: Remote (based in Portugal Braga project)
Start Date: 6 November 2025
Schedule:
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Monday to Sunday: 24/7 (Rotative Shifts)
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Days Off: 2 rotational days
Your Mission:
Be the trusted voice for our international clients!
As a Customer Service Representative, youll deliver exceptional support in German and English, ensuring every interaction leaves customers feeling heard, valued, and satisfied.
Working from home, youll join a global team passionate about communication, problem-solving, and delivering outstanding experiences.
What Youll Do:
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Provide professional support via phone, chat, and email in German and English.
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Resolve inquiries with empathy, patience, and efficiency.
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Ensure accurate information and high-quality service in every interaction.
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Collaborate remotely with your team to maintain service excellence.
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Stay proactive in helping customers find solutions and feel supported.
What You Bring:
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Fluency in German and English (spoken and written).
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Strong communication and interpersonal skills.
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A customer-first attitude with empathy and patience.
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Adaptability to work in rotative shifts (24/7).
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Ability to stay organized and positive in a remote setup.
What We Offer:
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100% Remote work within Portugal enjoy flexibility and comfort from home.
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A multicultural, supportive, and professional work environment.
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Continuous training and clear career growth opportunities.
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Competitive salary and performance-based rewards.
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Stability in a global company with a strong reputation for excellence.
Join Our Team!
If youre ready to bring your language skills and passion for service to a global environment, send your CV and a short paragraph about yourself to zineb.juedi@cbtalents.org
This opportunity is perfect for couples looking to start a career together and grow side by side!