Healthcare Support Specialist (Portuguese + English)

Industry: Global Consumer Healthcare
Location: Remote (Local candidates only)
Start Date: 15 December 2025
Work Schedule: Monday–Friday (13:00–22:00, 16:00–01:00, or 11:00–20:00)

About the Role

Provide assistance and guidance to consumers regarding healthcare products and general health-related inquiries.

Responsibilities

• Manage inbound inquiries in Portuguese and English

• Deliver accurate product and usage information

• Record all interactions in the system

• Follow quality and data privacy requirements

Requirements

• Fluency in Portuguese + English (B2/C1)

• Strong communication skills

• Previous support or healthcare experience is an advantage

• Must currently reside locally

Benefits

• 50 BGN monthly transportation/internet allowance

• Additional pay for night hours (if applicable)

• 500 BGN life-event bonus

• Health and dental insurance

• Life insurance

• Multisport Card (co-financed)

• Employee discounts