Customer Care Advisor - Danish Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Customers who contact us in Danish rely on our team in Athens, and this role helps us look after them. Start date: 2 November 2026.

Some days bring quick, simple requests, and others need careful investigation and patient follow-up. You will adapt your tone to each person, from a short, friendly reply to a longer, step-by-step explanation.

Your Responsibilities:

• Keep case records accurate and up to date
• Suggest improvements that reduce repeat contacts
• Confirm each resolution with the customer before closing a case
• Answer questions about products, orders and accounts

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Comfortable learning new internal systems quickly
• Previous customer-facing experience is an advantage, though not required
• Basic computer skills and confidence with web-based tools
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply today using the button on this page, and we will walk you through the rest of the process.