Customer Service Advisor - Italian Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

If you speak Italian well and like working with people, this role in Athens could be a good fit. Start date: 14 October 2026.

Expect a steady flow of questions about products, orders and accounts. The team measures success by how well customers feel looked after, not only by how fast a case closes.

Your Responsibilities:

• Support new colleagues by sharing practical tips from your cases
• Follow up on open cases so that customers are not left waiting
• Track your own quality scores and act on the feedback
• Answer questions about products, orders and accounts

Requirements:

• Fluent Italian
• Good English for internal tools and written documentation
• Ability to stay organised when handling several cases at once
• Basic computer skills and confidence with web-based tools
• Comfortable learning new internal systems quickly
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.