Dutch-Speaking Customer Expert (Remote from Greece)

About the Role

We are a growing customer centric company looking for a Dutch-Speaking Customer Support Advisor to join our remote team based in Greece. No prior experience in customer service or the software industry is required — we provide comprehensive onboarding and training. Candidates relocating from abroad are supported with a full relocation package, including flight tickets to Athens and accommodation assistance.

Key Responsibilities

• Handle inbound inquiries from Dutch-speaking clients via phone, email, and chat
• Resolve issues related to software products, including installation, usage, and troubleshooting
• Deliver empathetic, solution-focused customer service in Dutch and English
• Collaborate with a distributed international team using digital tools
• Document customer interactions accurately and follow established support processes
• Maintain high customer satisfaction standards in line with team SLAs

Requirements

• Fluent in Dutch, both written and spoken (native or near-native level required)
• Strong communication skills in Dutch and English
• Customer-centric mindset with a proactive, problem-solving attitude
• Ability to work independently in a remote setting from Greece
• Reliable internet connection and a suitable home office environment
• No prior experience required — full training provided

What We Offer

• Competitive salary commensurate with skills and experience
• Comprehensive health and life insurance coverage
• Fully remote work from anywhere in Greece
• Relocation package: flight tickets to Athens and accommodation support for international candidates
• Wellness programs supporting work-life balance
• Career development, training, and advancement opportunities within the software industry

How to Apply

Send your CV to apply. We welcome applicants from all backgrounds.