Customer Support Representative - French C1 Speaker | Porto, Portugal

We're recruiting a Customer Support Representative for a growing team in Porto, Portugal.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Stay calm and clear with customers even when they're frustrated
• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly
• Follow up on open cases rather than letting them sit

What we're looking for:

• Able to stay organized when handling multiple cases at once
• Right to work in the country without sponsorship required
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Comfortable in a fast-moving, customer-facing role

Details:

• Work model: On-Site

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.