Customer Support Representative - French Speaker | Lisbon, Portugal

A well-established company in Lisbon is expanding and looking to bring on a Customer Support Representative.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly

What we're looking for:

• Right to work in the country without sponsorship required
• Comfortable communicating in French at a professional level
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Solid working English alongside your French

Details:

• Work model: Hybrid

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Get in touch by applying - we're moving on this one at a steady pace.