Customer Support Representative - French Speaker | Lisbon, Portugal

There's an opening for a Customer Support Representative in Lisbon, Portugal - ideal for French speakers looking for their next move.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Respond to customer questions across phone, chat, and/or email
• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Recognize when something needs escalating versus resolving directly

What we're looking for:

• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Able to stay organized when handling multiple cases at once
• Comfortable in a fast-moving, customer-facing role
• Right to work in the country without sponsorship required

Details:

• Work model: Hybrid

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Sound like you? Send your application through and we'll take it from there.